Amanda Klassen (07.11.2017 17:58)
We have two rats and these guys always take care of us! They always follow up too. They truly care about us and our animals. So glad we have such a nice team near our home.
Zoё Laks (31.10.2017 04:30)
All the experiences we've had with this vet clinic have been fantastic so far -- Dr. Childs and the staff really make an impressive effort to establish a personal connection, and as a result I feel like they really care about my cat's well-being. Their prices are a bit on the higher side, but they're not outrageous, and I'm happy to pay a bit of a premium to feel like I'm getting quality medical advice from people who care rather than contradictory opinions from unhelpful and alarmist vets we've encountered elsewhere in the city. One nice thing as well is that from my experience you rarely have to sit on hold to speak to someone.
I only have one minor suggestion for this clinic -- they pride themselves on being "stress-free", although I feel like this could be better accomplished by allowing owners to sit with their pets longer to help calm them rather than immediately taking them into the back for long periods of time. I understand this is probably down to working in a small space with a lot of clients to negotiate than as a result of a deliberate choice, but I feel like this could be scheduled or planned out a bit more carefully to help reduce stress for everyone involved.
Overall though, we've been very impressed so far -- we're pleased to call Dr. Childs our vet and we HIGHLY recommend this clinic to anyone in the area!
Elaine Forsey (27.09.2017 16:19)
Dr Childs and staff are friendly, courteous and show a caring relationship with our new puppy, Mitzi and are always willing to address our concerns re puppy raising and health issues.
They are proactive with regard to teaching healthy techniques re "alpha" control, grooming and social behavior. And demonstrate puppy social behavior for our energetic puppy who loves to lick, and chew. Great service.
Sahar Mac (15.09.2017 20:56)
Staff has changed since I've been there a year and a half ago (and for the better to be honest)...Excellent experience from the telephone to in person. Super friendly and attentive staff...Dr. Childs is extremely thorough, explains everything and answers all questions with expertise as well as phoning the next day to check up. Probably the best vet visit I've ever had. A++++ Thank you!
Roxy Tamboline (02.09.2017 06:22)
This clinic and their staff have been unbelievably accommodating, patient, and warm through an incredibly painful and hard time. Their love for animals seems to know no bounds. Dr. Childs and her staff are knowledgeable and kind. Very thankful for their services and support.
