AMC West Shore 14

Joseph Chambers (22.11.2017 03:25)
Service was great until one of the staff members was incompetent and charged me twice for a movie I did not see. Instead of her seeking assistance for returning the funds to the credit card, she charged us twice. When returning to the theatre they felt to compromise, they would offer us passes. “We can’t take a loss and refund you the money without the receipt.” If your staff does not know how to properly do their job, it is best to seek help.

Moya Lyons (29.07.2017 08:02)
Great seats and scenes and great service by the staff. The patrons trashed the place and don't give the staff space or time to clean up inbetween movies.

Sheri Johnston (12.07.2017 05:36)
Change your policy on refills on the "Deluxe" popcorn or at least tell Stubs members BEFORE they spend $16 on a large that there are no refills included in that price. Very damaging to your movie going experience find out 15 minutes into the movie that you'e eaten as much stale offsite popped popcorn as you can stomach and then you can't even replace it with regular popcorn so that you at least get one full large bucket for your $16. Not worth paying for a movie to sit there for the last 90 minutes angry.

Diamond Heart (09.07.2017 19:37)
Very nice mall and theater, never been here since we live in bradenton but came here for a specific movie

Jeff Carr (02.06.2017 21:36)
The last 3 times we have been to AMC Westshore there were long lines at the concessions with only 1-2 people serving. Forget about popcorn. The sound technology is old and outdated in half of the theatres; the sound if so muddled you can hardly pickup half the soundtrack. This outfit forgot about the quality of the customer experience a long time ago. Not going again.

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